Local Services and Crisis Contacts

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If you are experiencing a mental health crisis you can contact your local NHS Crisis Resolution and Home Treatment Service.  If you are under the care of a mental health team and have a specific care plan that states who to contact when you need urgent care, you should follow this plan. 

The contact numbers for local NHS crisis teams are:

Tees, Esk and Wear Valley (TEWV) NHS Trust area:

0800 0516 171 (24hrs, 7 days a week)

Cumbria, Northumberland, Tyne and Wear NHS Trust area:

Newcastle and Gateshead: 0800 652 2863

Sunderland or South Tyneside: 0800 652  2867

North Tyneside or Northumberland: 0800 652 2861

 Samaritans

Samaritans provide confidential, non-judgemental emotional support for people experiencing feelings of distress or despair

Call the Samaritans FREEPHONE (LAND LINES AND MOBILES) Tel: 116 123

Email the Samaritans at: jo@samaritans.org

website: www.samaritans.org

Shout

Free, 24/7 confidential mental health text support in the UK.
Text 'SHOUT' to 85258
https://giveusashout.org/

CALM

Campaign Against Living Miserably (CALM) is the male suicide prevention charity.

Call 0800 585858 (national) - free, confidential helpline open every day 5pm–midnight.
www.thecalmzone.net/get-help
web-chat service offering support, information and signposting to men who are depressed or in crisis (also 5pm-midnight).

SANE

National, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and Carers.

Tel:  07984 967 708 

You can also email support@sane.org.uk, and they will respond as soon as possible.
SANE also offer an online Support Forum and Textcare service.
http://www.sane.org.uk/

Streetwise North - Newcastle-upon-Tyne

Free and Confidential Advice, Counselling, Sexual Health and Support Services for Young People aged 11-25.

https://www.streetwisenorth.org.uk/
Tel: 0191 2305400

Rape Crisis Tyneside and Northumberland
Tel: 0191 222 0272 (10am-4pm).
Email: enquiries@rctn.org.uk  

Supportline

Confidential telephone helpline offering emotional support to any individual on any issue. Primarily a preventative service and aims to support people before they reach the point of crisis. SupportLine is open to children, young adults and adults.

https://www.supportline.org.uk
Helpline: 01708 765200
Email: info@supportline.org.uk